The last fifty years of business would not have been possible without the relationships we’ve made in this community. We value each and every one of you and we are here to help. We know that times may be uncertain but that is why we have options for nearly every situation. Whether you are in a position needing to defer a current loan payment or looking to lower your payment with a new vehicle, we’re here to help. Questions we have received which may allow for relief to our customers include:
My financial situation has me uncertain about my current vehicle loan, what should I do?
We can assist in potential current loan payment deferrals by contacting your lender and supporting you through the process.
I need a vehicle but would prefer to have lower payments, what options do I have?
We have a variety of new and used car inventory which will include a variety of money saving offers* including:
No payment for 90 days when purchasing a new or used vehicle
Toyota, Ram, Jeep and more are offering purchase incentives
0% Interest rates for up to 84 months
I would prefer not to leave my home at this time but need to service my vehicle, can you help?
Yes! We are offering complimentary pick up and delivery of your vehicle for every service appointment. We will pick up your vehicle from your home and sanitize the vehicle before and after the service is performed, then return it back to you.
I have a service appointment but my schedule restricts me from dropping my vehicle off at appointment time, do you have an alternative?
Yes! We have a drop box to accommodate every schedule. Simply drop your key in our key drop and give us a call at 503-861-1144 letting us know. We will call when your vehicle is ready and we can arrange for pickup.
Can you assist in shuttle services during my appointment?
Yes! Our complimentary shuttle service is provided by Lum’s employees who ensure the highest standard of cleanliness and will gladly you assist you in any needs during your service appointment, just ask!
I want to test drive or buy a vehicle; can you deliver it to me?
Yes! If you are shopping online, let us help make the experience a breeze by delivering the vehicle and paperwork to the comfort of your home.
As we continue to maneuver through these times, we are here for you. Our dealership is open for business, whether it is sales, service or parts. Do you have further questions? Call us at 503-861-1144, email us or chat now.
No matter what you need when it comes to your current vehicle situation, don’t let social distancing keep you from your next car. We’re here for you, now and for the better days ahead.
*On approved credit for select models. See dealer for details.