Testimonials

Recently purchased a Rav4 through Ralph at Lums. He’s a really great low-key no pressure, professional sales guy. I really enjoyed working with him. He was patient with our questions and requirements and put in the extra effort to see that I got the exact car that We wanted at a fair price. Cheers

Buying my brand new truck with Chris Cocoran was a 5 star experience! He was very professional & knowledgeable about the truck we were buying, in addition too he listened to the wants & needs we were looking for in buying a truck that fit our family perfectly. He made us feel like part of his family during this time and really put a personal touch of care, concern & comfort into our buying experience. I just wish the service department had the same set of standards... being put on hold for 38 minutes & hung up on twice, while making 4 phone calls in total to the service department is beyond frustrating. It took 2 different servicemen to help me with making an appointment & returning a call back to me over a two day span, before I got the help I was seeking through them about warranty work I needed done. When I did get that call back I was told that the 1st person helping us failed to do his job because “he’s too busy & loaded with work to remember to call us back, let alone help us schedule an appointment “. That is not something you typically would hear in customer service. I understand being busy, but not following through with helping your customers, was disappointing..

Respectful experience 🙏

Jody Ulrey is the ultimate, got me exactly what I wanted no matter what it took thank you so much!!!

Chris and Sales Manager was on top of things. Chris was very polite and very informative regarding the car and its operations. There was no high press in buying the car and very were were fair with my trade in,.

John Koz is the man! The whole process of getting a used car was very smooth and fast. He showed me what I needed about the car and got me the deal I want. So friendly and make sure you are comfortable while waiting for the paperwork to go through. I highly recommended him. Overall, Lums is by far the best!

Great customer service

Only place to buy..😎

A no nonsense experience with very courteous sales people that help from the start to the finish of the buying process.

My experience from start to finish in purchasing my vehicle was great!! I was greeted by Koz, when I walked in with a big genuine smile. He made me feel confident and comfortable with my whole experience and treated me with the upmost respect, the whole time. I want to thank the whole staff at Lum’s. You all truly are an A+ establishment. And a special grand Thank You to Koz!! I highly recommend him as your guy with your next vehicle. You have a customer for life. Best, Jennifer

The only dealership I will buy from.

Very friendly people, great customer service!

Fast at getting parts

Great experience!

I just recently bought my second car from Lum's Auto in Warrenton, Oregon. My salesperson was fabulous...I highly recommend working with John "Koz" Kozlowski! You will not be disappointed in the customer care from him and the entire staff!

Great service center. Friendly staff; free coffee and popcorn. Nice and cozy waiting area. They clearly have a ton of customers, so make sure to schedule your maintenance and expect delays. They offer free wifi, so the extra wait is probably not that bad, knowing that we all come armed with cellphones, tablets or even laptops (yes! you could work remotely from the waiting area).

I contacted this dealer about a vehicle they had for sale and a salesman got back to me by email and text. This was not the vehicle I am looking for and the salesman was honest about that. He said he would keep an eye out for what I am looking for.

John Kozlowski was very helpful, no presure, and very accommodating to our situation. We were treated fair and friendly and the whole possess was painless. We will by another car from Lumms in the future.

Good Staff to work With Reasonable Deal Processed in A Timely Fashon, Staff Went Thru The The Options & Operation With Us

I had a great experience buying my truck from lums. John fick was my salesman and went above and beyond to make sure I had the best experience possible. Great price, quality truck, no pressure, and no wasted time.