Testimonials

Where do I start? Do I start with how much I hate the process of buying a new truck? The thought of unbelievably high payments? How about the slimy feel of car salesmen? I could, but then I would not be talking about the experience I had at Lum's over the weekend. On Saturday I bought a brand new 2019 Tacoma...and it was painless! No pressure, no slimy feel, no stress over high payments. My salesperson, Chris, was more than willing to work with me and put me in the truck I wanted. He was very easy to work with, as was everyone there. I kid you not. This is my 6th Tacoma, and the second one I have bought from Lum's. I'd be nuts to go elsewhere, which I have, and I regretted it. I will never go anywhere else again.

Very friendly people, great customer service!

Fast at getting parts

Great experience!

I just recently bought my second car from Lum's Auto in Warrenton, Oregon. My salesperson was fabulous...I highly recommend working with John "Koz" Kozlowski! You will not be disappointed in the customer care from him and the entire staff!

Great service center. Friendly staff; free coffee and popcorn. Nice and cozy waiting area. They clearly have a ton of customers, so make sure to schedule your maintenance and expect delays. They offer free wifi, so the extra wait is probably not that bad, knowing that we all come armed with cellphones, tablets or even laptops (yes! you could work remotely from the waiting area).

I contacted this dealer about a vehicle they had for sale and a salesman got back to me by email and text. This was not the vehicle I am looking for and the salesman was honest about that. He said he would keep an eye out for what I am looking for.

John Kozlowski was very helpful, no presure, and very accommodating to our situation. We were treated fair and friendly and the whole possess was painless. We will by another car from Lumms in the future.

Excellent and Super nice service members

Good Staff to work With Reasonable Deal Processed in A Timely Fashon, Staff Went Thru The The Options & Operation With Us

I had a great experience buying my truck from lums. John fick was my salesman and went above and beyond to make sure I had the best experience possible. Great price, quality truck, no pressure, and no wasted time.

Took my 04 jeep wrangler Rubicon in for a computer re-flash cause of transmission issue...they tried 4 times....wouldnt take so they only charged me half of what they quoted...its nice to know there are still reputable auto dealers and service departments around...definitely recomnend

John Kozlowski was a wonderful host, treating us with respect and good humor. Our purchase was efficient and painless. And, Jackleen also made the closing humorous, while accurate and complete. We especially like the coastal protection package.

Me and my boyfriend went just to see a car and we saw something we really liked and finally we decide to buy it. I really recommend lum's they find the best bank with low interest rate and that helps a lot. They are really nice people

Had a good experience shopping for a new car. Salesman John said he had been there less than a month, he did a great job. He and Greg Lundberg worked hard to sell me a car.

We went to lums and were greeted with huge smiles! We were helped by Erik Hansen who was absolutely amazing in finding the truck that works perfectly for us. We had a great time, made some new friends, got a great deal and went home with an experience we will remember for a lifetime! Thank you so much Erik! It was an absolute pleasure having you assist us with our purchase!!!!! We will be back!

I have always had good service here. Me and my girlfriend recently got a new car for our soon coming son. This last experience we had was with Chris Corcoran he gave perfect service to us. I will always recommend him! I wouldn’t go to anyone else and If you need a car go to him and mention my name! He will take care of you like family ! Thanks again!

Felt a little pressure. Did not like that.

What a great experience purchasing our new vehicle! All the staff @ Lums make you feel right at home. Very friendly and helpful. Mario was absolutely super to work with, and his since of humor a hoot! Definitely a A+ from us!

John Kozlowski was very helpful and patient within my experience, he walked me thru the dealership showing me vehicles within my budget, and telling me about each vehicle he showed me individually! I highly recommend Lum's as they are also very quick with the paper work process and they answer any questions you have, clearly! I absolutely love my Toyota Corolla, thank you John & Lum's!!

Awesome experience! Thank you Johnathan G. for all your help and patience. (And for listening to my husband's advice about how to sell me a car.)

Great knowledgeable staff, very helpful and got me approved for my first truck

Best experience I have ever had purchasing a vehicle. Lum’s made it so easy and seamless. I drove 3 hours just to purchase from them and I would recommend them over any other TOYOTA dealership! Thanks for hooking me up with my dream 4Runner, Happy Birthday to me!

Awsome

Love the service and of course Toyota Rocks !

Everyone was very friendly and very helpful! From the moment that we got there to when we left everyone encouraged us. After we left with our new Toyota Tacoma, they even stayed in touch after just to make sure we were happy with our choice. A big Thanks to Debbie and Ralph for all their help during this process. Lum's is very luck to have you both!

My husband and I were driving home to Bellevue WA after a weeklong family vacation in Seaside. We drive a 2007 Prius with about 130K miles on it. A big hazard light went on just as we were passing Lum's. The service team was just wonderful, and assured us that someone would see us as soon as possible (Thanks, Daniel!). This despite being down 2 service techs and only having one Toyota tech. The issue turned out to be small and easily corrected. They fixed it right up and we were on the road, home by dinnertime. Thanks so much for the great service!

My husband and I were driving home to Bellevue WA after a weeklong family vacation in Seaside. We drive a 2007 Prius with about 130K miles on it. A big hazard light went on just as we were passing Lum's. The service team was just wonderful, and assured us that someone would see us as soon as possible (Thanks, Daniel!). This despite being down 2 service techs and only having one Toyota tech. The issue turned out to be small and easily corrected. They fixed it right up and we were on the road, home by dinnertime. Thanks so much for the great service!

There are no signs on the outside to designate where parts, car rental, and where to check in form service. People outside just talking on the cell phone despite people looking at the insides of new vehicles. Not sure if its MOPAR cost, or dealer cost that was $8.50 per bolt and 1 day shipping vs. $8.00 at Orielly's auto parts. No bell on desk when people in the back having fun talking with a customer having to yell back there to get someone's attention.

Great service